For Employers, Health Plans & Healthcare Partners
ContactNurse for Organizations
Put the right care resource in front of members before they make an expensive wrong turn. Invite people into a ContactNurse experience with your nurse line, telehealth, urgent care, and benefit shortcuts ready when they open the app. No new account required for them.
What organizations can do
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Your nurse line front and center
Configure the experience around the organization’s nurse resource so members know where to start.
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Connect existing benefits
Surface telehealth, clinics, care navigation, and other benefit resources you already offer.
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Understand engagement
Measure navigation and resource utilization through partner analytics—anonymous aggregate counts, not personal health information.
What gets pre-configured
We set up a care profile tailored to your population so people land in the right context—without hunting through ID cards or benefit PDFs.
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Nurse line
Your plan or program nurse advice line, saved and one tap away in My Team.
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Telehealth
Direct shortcuts to the telehealth option you want members or employees to use first.
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Urgent care & find care
Navigation defaults that match how your population typically seeks care.
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Care shortcuts
Pharmacy, mental health, benefits portals, and other resources you choose to surface.
Built for your organization type
Care profiles follow the same types used in the ContactNurse app—so routing and resources fit how you serve people.
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Health plan
Surface your nurse line, telehealth, and member resources so enrollees know where to start before the ER.
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Medicaid
Highlight low-cost care, nurse advice, and program resources alongside urgent and emergency options.
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Health system
Point patients to your nurse line, clinics, and system resources in one private navigation app.
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Employer
Put EAP, telehealth, pharmacy, and HR benefits shortcuts where employees can find them quickly.
How it works
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Tell us about your population
Email us with your organization type and the nurse line, telehealth, and care shortcuts you want ready in the app.
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We configure the experience
We build a ContactNurse care profile for your members or employees—branded context and navigation defaults, without requiring a new account.
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You invite people in
Share an invitation so they open ContactNurse with your program context. They can leave anytime in Settings.
Privacy & analytics
ContactNurse stays privacy-first for individuals. When someone opts into a program, anonymous aggregate navigation counts may be shared with the organization—not personal health information.
- Anonymous navigation counts only (for example nurse line, urgent care, telehealth)—when opted in
- No name, member ID, diagnosis, or call content
- People can leave the program anytime in Settings
Important
ContactNurse is a navigation tool. It does not provide medical advice, diagnose, or treat. Partner programs do not guarantee clinical outcomes or replace clinician guidance, plan materials, or emergency services. In a life-threatening emergency, call 911 (or your local emergency number).
Ready to talk?
Email us to explore ContactNurse for Organizations for your health plan, Medicaid program, health system, or employer population.
info@contactnurse.com